rakowski.pro - Continue…

Interview with Krzysztof Rakowski on the present and future of IoT and AI

Rakowski.pro Spined HTML

Interview with Krzysztof Rakowski on the present and future of IoT and AI Krzysztof Rakowski e-mail Twitter LinkedIn GitHub Bitbucket — Navigate — e-mail Twitter LinkedIn GitHub Bitbucket Go Present and future of IoT and AI – Interview for Rethink! Internet of Retail Minds 2017 priming In September 2017 I attended Rethink! Internet of Retail Minds 2017 priming in Hamburg as a moderator of discussion panel (I will write increasingly on that later).Surpassingthe priming I was interviewed well-nigh my views on the Internet of Things andStrainedIntelligence in retail and e-commerce. If you wish to read the interview – click “Continue” below. we.CONECT: Where do you see IoT and its technologies creating the most impact in the retail industry? IoT is mostly well-nigh gadgets and seamlessly integrating virtuality with real world. That’s why – in my opinion – IoT will create most impact in consumer experience. This is expressly significant in retail and ecommerce where customers may be able, for example, to try the products surpassing they buy them. This may be expressly usable when ownership gown (so consumer can virtually try them on) or furniture and appliances (customer would project the product in their home, make a measurements, etc.). Retailers could moreover track what customers are interested in, for example by pursuit their movement or squatter expression. Other field, that may see significant resurgence is supply uniting management and exposition management – some of such solutions are once introduced by top retailers and ecommerce companies. Smart tags containing information well-nigh the product help monitor its movement, track expiry stage or help restock shelves. Wearable devices for store or warehouse employees modernize the order hodgepodge or restocking. we.CONECT: What do you consider the biggest challenges in your field at the moment when it comes to the adoption of IoT in retail? Until now, IoT (along with AI, big data, etc.) was a technical novelty, that was mostly used in small scale, as a proof of concept. When products and solutions based on IoT, AI, big data are widely adopted, challenging questions regarding privacy, values and legal implications need to be answered. Who is responsible for the decisions made by the strained intelligence? What should be these decisions? Are we OK with a device listening us at looking at us all the time? Who and how is processing the information placid through these mechanisms? Can we track the customers, their facial expressions or their behaviour? The list of questions goes on and on, and there seem to be not many answers to them. The second rencontre is that, at the early stage of IoT adoption, when the subject is hot and there’s lots of hype, many of the solutions or products may be a failures, similar to the early days of the web and dotcom bubble. It is very difficult for the businesses and investors to distinguish really innovative technology from well advertised, but not really valuable product. we.CONECT: How do you see the next 5 years evolving? What role will IoT play? First of all, in my opinion it’s inevitable, that IoT will take its place in most of the parts of everyday life. We may oppose if it will go in one or flipside direction, but it’s here for good. For sure, IoT solutions will be cheaper and increasingly accessible. There will be pre-packaged solutions that may be implemented by any merchantry without much technical knowledge – same as now any mom-and-pop merchantry can unshut it’s own website or online shop. I expect big companies, such as Google or Amazon have leading role in supplying such solutions, and having unconfined impact on IoT adoption in general. Now IoT is a novelty, but with the time and adoption, customers would get used to it. It will be expected from the retailers and e-retailers to use IoT solutions, and those who will stay overdue will squatter a threat to their market position. we.CONECT: What are the most hair-trigger pieces missing today that will be needed to support this sort of computational ubiquity and at the same time make your customers happy? We have most of the technology in place, or at least we know in what direction we should go to develop it. There are moreover lots of new ideas popping all the time. As I mentioned before, what we are completely missing are the upstanding and legal ramifications. It’s very difficult topic, stuff approached by companies and authorities all virtually the world now. This is the thing that needs to be sorted out surpassing we really can introduce IoT and AI solutions to the unstipulated audience. One of the interesting experiments in this field is MIT’s “Moral Machine” experiment, which researches, how people wish the voluntary machines should decide in the life-threatening situations. The questions don’t have “good” or “bad” answers and results say, that there’s no universal consensus among respondents. we.CONECT: Will the IoT enable new merchantry models or new merchantry applications? What do you think – how will they squint like? There’s no doubt that IoT will fulfil one of the main objectives of the retailers and ecommerce businesses: it will make ownership very easy, at the fingertips of every customer. It will be plane easier than now with mobile applications. Large spectrum of ideas such as trying the products such as furniture, clothes, car improvements, etc. will create wide pool of merchantry opportunities, expressly with companies specializing in providing prepackaged, ready to deploy solutions. we.CONECT: In your company, how are you implementing or taking wholesomeness of the IoT? eMAG is a leading ecommerce visitor in the region of Central and Eastern Europe, but we are moreover a technology company. We have a well-spoken momentum to modernize consumer wits and moreover modernize our internal processes. We not only use the technology, but we want to create one, having the resurgence of people’s lives in mind. One of the initiatives that fulfills this wish is eMAG Labs – the innovative R&D semester of our company. We have a team of people who are equipped with newest technologies and digital products, and who work nonflexible to influence how we and our customers interact with the world. We are working on a solutions including Virtual & Augmented Reality, Chat bots, IoT,StrainedIntelligence and big data. We obtain know-how and create prototypes of solutions that will ultimately bring our customers closer to the products they desire. Other such initiative is company-wide eMAG Hackathon. This yearly international event brings technology and merchantry employees from our technological hubs together to work in 24-hour effort on innovative products and solutions. Every year, winning projects include VR, AR, IoT solutions, or plane devices helping people with disabilities. we.CONECT: What expectations do you have regarding the Rethink! Internet of Retail Minds 2017? Which outcomes and benefits do you expect to proceeds from the mart with participating companies? I am happy to see many big companies from various retail and ecommerce related fields meet in one place for a two days. This is a unconfined opportunity to have a fruitful discussion, expressly on the Icebreaker and networking dinner.Rencontreyour peers are moreover other unconfined places to openly mart experiences, ideas and doubts. Some worldwide problems may be approached from variegated angles, and discussing them may lead to unconfined “a-ha!” moments. I really like the priming format invented by we.CONECT – it unchangingly gives me a lot of new ideas to process and contacts to goody from in the future. we.CONECT: Which urgent questions or challenges would you like to discuss with the priming community? I would like – expressly duringRencontreYour Peers session – discuss the legal and upstanding implications of IoT, AI and big data. we.CONECT: Shout-outs: Any sites/people/articles or books that have inspired you lately? Iot and related fields are really fluid, new ideas and technologies are seeming and vanishing on a daily basis. Book written yesterday becomes obsolete today, and will be forgotten tomorrow. I like to follow famous Hacker News polity which is unchangingly up to stage with newest developments and ideas. A piece of popular culture, that paints visionless picture of where we could end up if we are not shielding with the technology is British TV series “Black Mirror”, which examines unanticipated consequences that we may squatter in the near future. Watching some of the episodes makes you really think that the “dark future” from the sf movies is just virtually the corner. we.CONECT: Thank you! Categories: Conferences, Publications Copyright © 2018 Krzysztof Rakowski